Just bought a 2015 Kia Soul from these people and they made it easy and fun! Leo took us for a test drive and put us at ease. He gave us all the info needed with zero pressure.
There were a few minor things with the car but Leo put us at ease and ensured all of them were taken care of. A genuine great person!
Inside, everyone seems to actually work as a team which was a pleasant difference from experiences elsewhere in other dealerships!
They take pride in their product and took the extra effort to cover all of the bases with us!
A special thank you to Leo, Alan, and Barb for giving such great service and we love our little "Nugget"!!
Thank you!
Cat Brick
Exceeded my Expectations
I purchased a used Ford Fusion from North Shore KIA. I decided to have a look at the vehicle because they were offering this car at the lowest price for that model year and variant among all the listings on the internet.
Sales consultant MANU introduced me to the vehicle and we went for a test drive. He was very warm, welcoming and friendly and made me at ease almost immediately. He showed me all the features of the vehicle and also told me about the parts of the vehicle that were replaced and repaired by them. At no point I felt that I was being pushed to make a purchase. Rather I was given all the information about the vehicle and the decision to buy or not was left on me.
When I decided to purchase the vehicle I tried to negotiate the price with the Sales Manager ALAN. He was very understanding of what I had to say and though we did not agree at a price but he offered a final price which was close to what I had asked for. The purchase process was very smooth and quick.
I had a minor issue with the vehicle a couple of days after the purchase which was fixed by the dealership at no cost.
Special mentions: BARB in Finance and CHRISTINA in Service department.
Overall it was a great experience dealing with North Shore KIA.
Ramandeep
Exceeded my Expectations
I purchased a used Ford Fusion from North Shore KIA. I decided to have a look at the vehicle because they were offering this car at the lowest price for that model year and variant among all the listings on the internet.
Sales consultant MANU introduced me to the vehicle and we went for a test drive. He was very warm, welcoming and friendly and made me at ease almost immediately. He showed me all the features of the vehicle and also told me about the parts of the vehicle that were replaced and repaired by them. At no point I felt that I was being pushed to make a purchase. Rather I was given all the information about the vehicle and the decision to buy or not was left on me.
When I decided to purchase the vehicle I tried to negotiate the price with the Sales Manager ALAN. He was very understanding of what I had to say and though we did not agree at a price but he offered a final price which was close to what I had asked for. The purchase process was very smooth and quick.
I had a minor issue with the vehicle a couple of days after the purchase which was fixed by the dealership at no cost.
Special mentions: BARB in Finance and CHRISTINE in Service department.
Overall it was a great experience dealing with North Shore KIA.
Ramandeep
I am incredibly happy and satisfied with my purchase. I would like to thank Leonardo, who helped me a lot with this purchase. He was always present and ready to answer any questions I had. If you are planning on buying a car here I really recommend you to ask for Leonardo. He is amazing and I have no doubt he will help anyone as good as he helped me.
Luca Alfonsi
Can't express in words how amazed I am by the experience delivered by North Shore Kia. Alvin made the first contact with me and Leo helped me through all the process of purchase of my Kia Forte 2015. Leo is friendly, attentive and very patient, and that gives you a piece of mind. Everyone at the store is extremely warm, and they make you feel comfortable through all the stages of paperwork. Thanks Alvin, Leo, Kim, Barb, and Dave - I couldn't be happier.
Pedro Jorge
I recently purchased a used car from Kia Kazemian at North Shore Kia. I was impressed by his professionalism and knowledge of the vehicle and was pleased with the overall sales process. The overall team at North Shore Kia has been accommodating and helpful and have been a pleasure to do business with. I look forward to continuing to service my new vehicle at their establishment and recommend that others do the same.
Amber McMinn
Manu at North Shore KIA , is the most honest salesperson we have ever met! And a nice guy too. Also, Barb in the finance department went above and beyond to get us a great deal!! We were very happy with our experience at this dealership.
Tania Hollings
The best thing I can say about North Shore KIA is that they make you feel like family and not just a customer. They quite literally fought to give us the best deal possible. Buying a vehicle can be daunting but Alan, Kia and Kim worked together to ensure the experience was pleasant and had our best interests at heart every step of the way. We traded in two cars and got a 2015 KIA Sportage in excellent condition at an amazing price.
Their willingness to go the extra mile for you is what sets them apart. I will never buy a car anywhere else. They carry my highest recommendation.
Jan-Lourens van der Merwe
The best thing I can say about North Shore KIA is that they make you feel like family and not just a customer. They quite literally fought to give us the best deal possible. Buying a vehicle can be daunting but Alan, Kia and Kim worked together to ensure the experience was pleasant and had our best interests at heart every step of the way. We traded in two cars and got a 2015 KIA Sportage in excellent condition at an amazing price.
Their willingness to go the extra mile for you is what sets them apart. I will never buy a car anywhere else. They carry my highest recommendation.
Jan-Lourens van der Merwe
I highly recommend Kia! What an excellent customer service and professionalism! The name of the sales guy who helped my is : Kia (like the dealership), I had a great experience with him. He was very helpful, nice, professional, I really enjoyed my buying experience at this dealership! Thanks Kia!
Rym Ette
Love the Kia Soul I got from NS Kia.
Kate, Corey and Dave were very helpful. Especially Kate, she was very good, answered all the questions my wife and I had. She was available when we had questions but also let us browse without the sales pressure and hovering (how I prefer it). She even answered my text messages when I had questions afterwards.
All around a great experience, very happy with my purchase.
Adrian Au-Yeung
Had a surprisingly great experience buying my new to me Kia Soul from Kia at North Shore Kia. My used car was in pristine shape, and Kia was a breeze to work with. He picked me up from the bus, followed through on everything he promised and was a pleasure to work with. And a few months into my Kia Soul ownership, I love it as much as I did when I first bought it. Thanks Kia!
Joanne Bower
Kia, Dave, Moe and Barb were simply outstanding. I didn't only buy my car here after shopping from 3 Kia dealers, I will also gladly have my car serviced here. If you are interested in a Kia and live in the greater Vancouver area, you owe it to yourself to at least check NORTH SHORE KIA first, even if you have to cross the bridge. Chat or send them an email. Tell them you read my review and they might just make you happy too.
Dave SL
We recently purchased a 2019 electric Kia Soul from the North Vancouver Kia dealership. Our experience there was really fantastic!! Our sales rep, also named Kia, was very professional, well informed, respectful, patient and always pleasant! Even after the purchase he continues to support us and answer questions. He always responded quickly to questions and was a real pleasure to work with. The entire team there, financial and sales and Moe the general manager gave us great customer service!! They are very knowledgeable about electric vehicles and have good choices for new and used models at reasonable prices. We love our new car and highly recommend the Nort Shore Kia dealership!!
Betty Holmes
I attended North Shore Kia after a slew of dealerships in the North Shore Auto Mall. I was super impressed with the quality of the customer service experience delivered at North Shore Kia which far surpassed the customer service experiences I’d had at Honda and Nissan. My salesperson Manu was polite and knowledgeable. He listed to my list of needs and took the time to walk me through the elements of sale and get me well acquainted with all the features of my new car rather than leaving me to sort it out myself. The whole process was painless and I felt like I was in good hands!
Kasia Suchonska
Great dealership! I bought a lightly used Kia Soul this weekend. I had a fantastic experience at the dealership. Special thank you to Manu for the fantastic service provided, he is very straight forward and honest. Highly recommend North Shore Kia. :)
Sal S
My wife and I live in VIctoria, BC, and bought a 2015 Nissan Leaf from this dealership just few days ago. The experience was very good. The salesperson (his name is Kia, for real!!) made the whole process very enjoyable and personable. Even the lady from the financing department (Barb) was very considerate and tried to speed up the car loan process so that we can leave as early as possible in order to catch the 3 pm ferry returning to the island.
Adrian Felea-Motet
Me and my wife had an amazing experience purchasing our 2019 Sportage. The staff did and excellent job helping us evaluate all our options and guiding us through the process. We are extremely happy with our new acquisition and even happier with the service provided to us. Thanks North Shore Kia for the impeccable work. See you for the next service.
Bernardo Peschiera
Great experience!! We recently bought Hyundai sonata. "Kia"was our salesman and from start to finish our experience there was great. He was very informative and felt really comfortable to work with. All the staff were very nice and at the end finance manager worked out extra warranty deal for us. Hands down recommend these guys. Thanks again Kia for helping. Neil
Holy Chalupa
We bought a new (lightly used) Kia three weeks ago. Everyone at North Shore Kia was fantastic and we could not have been more pleased with the experience and our new car! Our sales person Manu was wonderful. He is a very honest and informative person who set the tone for our experience. Thanks also to Corey & Barb!
Kristen Farquharson Sartori
I had a very nice experience dealing with Kia Kazemian at this dealership. He was very helpful, gave us a good deal and topped it off with extra perks and made every effort to accommodate our needs and respond to any questions and worries we had. The dealership has nice staff and good selection. Overall a good place to go if you need a good car. Would definitely recommend buying from Mr. Kia who works for Kia :-)
Bookish Angel
Great car dealership! Great staff! Bought a used car from North shore Kia ( Dodge Journey ) which i saw from online. Kia ( our sales person ) help us a lot and answered every question that we need to know about the car and he is very knowledgeable on what he's doing. Love our new car! Thank you so much Kia and for rest of the staff!
Jayson Baluyot
Hands down the BEST dealership I've been to.
From Our sales person Manu, manager Allen. They sure know how to treat their customers. Very honest men!!
I absolutely love them. They are so knowledgeable.
Thank you guys.
Omid Hakimi
Bought a used car (KIA Rondo). Found it on the website and Kia (my sales person) got right back to me the next day. Very pleasant experience. He answered all my questions right away. Everything went very smoothly.
Good service, nice people!
Petra Parschat
Very pleasant experience with buying. Open to negotiations. Glad to have Kia(his actual name) as the salesperson, very straight forward and honest. Haven't had chance to experience service yet, will be updating if I come here for service.
BeatThe D3viL
The best service. Great staff, helpful , I'm very happy to.make a deal with you guys. I'm new inmigrant and they help me a lot in the process of leasing a car. Great staff attitude. Specially I want to.thank Moe for the great service provided. Customers service is a great asset of North Shore.Kia
Interglobal Facturación
I just bought my second car from North Shore Kia and the service has always been outstanding. Thank you so much to Alvin, who went above and beyond for me, I couldn't be happier. Special thanks to Dave, Kara & Kim, I am so thrilled with my new wheels. I highly recommend North Shore Kia, and if you're lucky enough to have Alvin as your salesperson, you will be in excellent hands.
Pam Zentner
Had a great experience leasing my first car (a Kia Forte SX) at North Shore Kia! I started working with Dave by phone before my move from Montreal, Quebec. Alvin helped to show me the cars and was so knowledgeable and friendly! Even had a great experience with Matt the service manager who helped my dad return his rental problem-free.
Janet Belliveau
Great dealership! If you want a Nissan Leaf, this is the place to buy it. Alan and his staff are super knowledgeable, he was quick to check the car for the specific features I needed and make another recommendations. Do your homework and you'll see they price competitively - cars move fast here.
Kia (yes, that's his name) is a great consultant (very relaxed during our test drive, put me at ease, totally knowledgable as well). Barb and Kara in finance are friendly and helpful. The whole team at this dealership understand service and taking care of customers. If you're buying a used car, Alan and these great folks will hook you up!
(And if you give your small child a complementary hot chocolate, be prepared for a spill all over the shiny showroom floor. Sorry guys!)
Morgan Westcott
I dealed with Mr Moe and Mano so
they were perfect and very helpful I am really happy with this deal.
Just stopped in to get info. Was treated very well. And made very comfortable.. Ended up buying a Kia Rio excellent deal. The staff here are all amazing. Definitely a great place to shop
Shahram Alikahi
Service Direct: (604) 983-2351 | Local: (604) 983-2378
